Miami, Florida
Med spa websites in Miami that hold the slot
Miami patients include plenty of visitors who book from out of town. A deposit at booking, a reminder by text and a one-tap cancel link keep those appointments real.
Booking for locals and visitors
A Miami med spa often books two kinds of patient: locals in Brickell or Coral Gables, and visitors planning a treatment around a trip. Visitors book ahead and change plans, which makes the diary harder to protect.
Deposits help there. A treatment can carry a deposit that the patient pays on Stripe's secure page straight after booking, and their time is held while they pay. If they don't pay, the slot is released automatically.
Your site runs on Eastern time, so a patient booking from another time zone sees your local appointment times.
Florida's rules, in brief
Florida med spas that perform medical procedures, such as injectables, lasers or chemical peels, generally operate under a medical director who is a Florida-licensed MD or DO.
Non-physician injectors work under written arrangements: a collaborative practice agreement for APRNs, supervision for physician assistants, and physician orders or protocols for registered nurses.
This is general information, not legal advice. Rules change, so confirm your setup with a healthcare attorney licensed in Florida, and see the Florida Board of Medicine.
What a Miami med spa gets
WhatsApp is common in Miami, so patients who prefer it can opt in to booking messages there.
- Booking deposits held while the patient pays, and released automatically if they don't
- Appointment reminders by email, WhatsApp for patients who opt in, and text
- Consent forms patients sign from their phone before they arrive
- Lot numbers recorded for every injectable in the treatment record
- Numbers checked in US format, such as (305) 555-0123
Deposits and cancellation windows for visitors
A patient booking from out of town is more likely to change plans. Two settings help. First, put a deposit on the treatments where a missed appointment costs you most, and keep consultations free to book so first-time patients aren't put off.
Second, set a cancellation window that suits travelers. Patients can cancel through their booking link inside that window, which frees the slot for a local patient. Outside it, the link tells them to contact you. Refunds, when you give them, are made in your own Stripe account, where you already see every payment.
Getting found in Miami
Patients search "med spa Brickell" or "Botox Miami Beach" as much as "Miami". Give each treatment its own page on your site, keep your Google Business Profile current, and track which Instagram campaigns bring bookings in the lead inbox.
A note on clinical records
Velvet Lead includes clinical notes with database-enforced access and an audit trail, and we don't make HIPAA compliance claims. If your practice must operate under HIPAA, talk to our team before storing clinical records, including about Business Associate Agreements.
FAQ
Med spas in Miami: questions
Can the website be in Spanish?
Not yet. Velvet Lead websites are English only for now. If most of your patients prefer Spanish, that's worth weighing before you start.
Do you work in person in Miami?
No. We set up and train your team remotely, by video, and launch in about a week once we have your details.
Can visitors pay a deposit from abroad?
Deposits are paid by card on Stripe's secure page through your spa's Stripe account, so patients pay the way Stripe supports for their card.
Can we message patients on WhatsApp?
Yes, booking messages and reminders go by WhatsApp to patients who opt in. It isn't a chatbot, and patients can't book inside WhatsApp.
Book a 15-minute demo
See the patient side and the admin panel on our demo clinic. We'll tell you honestly whether Velvet Lead fits your clinic.