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For dietitians and nutritionists

A dietitian booking website for first consults and follow-ups

Patients understand what each appointment includes, see your prices, and book the right visit with the right dietitian without a string of back-and-forth messages.

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Assistant and booking · Demo clinic

Nutrition practices live on repeat visits. A patient's first consultation is long and detailed, and the check-ins that follow are shorter and spaced out. When booking happens over WhatsApp or the phone, that difference gets lost, and returning patients drift away between appointments.

Velvet Lead builds your practice a website on your own domain with separate pages for each type of appointment, online booking that respects each dietitian's schedule, an AI assistant that handles the everyday questions, and reminders by email and WhatsApp. We do the setup and train your team.

What makes nutrition bookings messy

  • “What's included in the package?”

    Patients want to know what a three-month plan or a set of check-ins covers before they book. Explaining it again in every message eats into time you could spend with patients.

  • Follow-ups that never get booked

    At the end of a consultation everyone agrees to meet again in a few weeks. Then the patient gets busy, nobody sends a reminder, and the next visit simply doesn't happen.

  • Your evenings spent on scheduling

    Patients with day jobs want early mornings, evenings and weekends. Coordinating those slots by message after hours turns every dietitian into part-time front desk staff.

How Velvet Lead helps

How Velvet Lead works for a nutrition practice

The setup mirrors the way dietitians and nutritionists already see patients: a detailed first visit, then regular follow-ups.

  • Initial consult and follow-up, clearly separated

    Create an initial consultation and a follow-up as separate treatments, each with its own duration, price and page. Patients pick the right one, and first visits are flagged so you can prepare.

    Online booking: how it works

  • Packages explained on their own pages

    Describe what a consultation package includes on a treatment page: how many appointments, how far apart, and the price. Sell it as a course at your practice and the system counts the appointments down, so you always know how many are left. Patients book each one online and pay you directly.

    Clinic website: how it works

  • Everyday questions handled at any hour

    The AI assistant answers from your prices, appointment types, business hours and uploaded documents, such as a “preparing for your first visit” sheet. It shares real free times with a booking link, but it doesn't create meal plans, give dietary advice or book on its own.

    AI assistant: how it works

  • Reminders before every check-in

    Confirmed appointments get an email reminder, plus a WhatsApp reminder for patients who opt in. If the follow-up is rescheduled, the patient is told and the old reminder is dropped.

    Email notifications: how it works

  • Referrals and inquiries in one place

    Doctor referrals, website forms, callback requests and social media messages all go into one lead inbox, so you can see where new patients come from and which inquiries became bookings.

    Lead inbox: how it works

Example

An example appointment page

Every appointment type gets a page on your website. This example is illustrative only. Your dietitians write the content, and it should explain the appointment rather than promise a result.

Example treatment page · illustrative wording
Bookable online

Consultations

Initial nutrition consultation

Staff wording on your site: clinician

Price
Your price per consultation, or “Price at consultation”
Duration
Set by your practice, for example 60 minutes
Downtime
Not applicable for a consultation
How long results last
Not applicable; many practices leave this out
Recommended sessions
Your guidance, for example “follow-up appointments are agreed with your dietitian”, or a description of a package
Aftercare
Your notes, for example what to prepare before your follow-up appointment
Not suitable for
Your own criteria, reviewed by your dietitians, for example situations where a patient should see their doctor first
Minimum age
Set by your practice, for example 18+, or younger patients with a parent or guardian
An example of the fields shown on a treatment page. Wording is illustrative, not a real clinic's information.

AI assistant

Questions patients ask the assistant

Everything the assistant says comes from the information your practice provides. When it doesn't know the answer, it logs the question and offers a callback request.

  • What's the difference between an initial consult and a follow-up?
  • What does your three-month package include?
  • Do you have an appointment before 9 AM on Tuesday?
  • Should I bring anything to my first appointment?
  • Can I pay for the package in advance?
  • Can I move my follow-up to next week?

Demo clinic assistant

Answers from the clinic's own information

Example conversation
  1. Patient:

    Is there a follow-up appointment free on Saturday morning?

  2. Assistant:

    Yes, there are follow-up times on Saturday morning. Choose one and confirm on the booking page.

    • 9:00 AM
    • 9:45 AM
    • 11:30 AM
  3. Patient:

    I'm pregnant. What should I be eating?

  4. Assistant:

    I'm not able to give dietary or medical advice, especially during pregnancy. Please speak to the practice or your doctor. I can request a callback from the practice for you.

An illustrative exchange with a demo practice's assistant. Times, prices and wording are examples.

Settings

Settings nutrition practices usually choose

Picked during setup and editable later. The website, booking flow and messages all use them.

Staff wording

Clinicians or practitioners

The site uses one title everywhere. Your team's own titles, such as dietitian or nutritionist, and their qualifications go on your About page.

Arrival note

Your wording

Tell patients what to bring or where to find you. Your website uses your own wording for arrival instructions.

How patients pay

A note, for example “pay at the front desk after your appointment”

Sets expectations clearly, since packages are described on the site but paid for at the practice.

Cancellation window

Your policy, for example 24 hours

Patients cancel through their private manage link within the window, so the slot opens for someone else.

Booking window

Far enough ahead for follow-ups

If follow-ups are spaced several weeks apart, let patients book far enough ahead to secure the next one.

What stays outside Velvet Lead

Velvet Lead runs the website, bookings, inquiries, reminders and consultation notes. It doesn't store food diaries or meal plans, and it has no built-in video calls. Keep those in the tools you already use.

A package is sold as a course at your practice and counted down by the system, so you always know how many appointments are left. What the website can't do is take payment for it. What you can do is explain each package clearly on its own page, so patients arrive knowing what they're booking.

Seeing whether follow-ups are kept

Your reports show appointments, completed visits, cancellations and no-shows by treatment and by practitioner. Comparing initial consultations with follow-ups over 30 or 90 days shows whether patients are coming back as planned.

Nutrition practices often work alongside other clinics. See how Velvet Lead supports weight loss clinics and private doctors who refer patients for dietary support.

Built for the USA

Practices in the USA get prices in USD and their own time zone, with daylight saving time handled. See clinic websites in the USA.

Honest fit

Is Velvet Lead right for your nutrition practice?

Right for you if…

  • Patients book one-to-one appointments with a dietitian or nutritionist
  • You see patients at one location
  • You want initial consults and follow-ups bookable online with the right lengths
  • You want referrals and inquiries tracked in one inbox

Not right yet if…

  • You want patients to buy a package on your website, or to pay a full bill online (packages are sold at your practice)
  • You need meal plans, food diaries or video consultations
  • You mainly see patients over video calls
  • You run group workshops or classes

FAQ

Dietitians and nutritionists: common questions

Can we show consultation packages on our website?

Yes. A treatment page can describe what a package includes and its price, and a course can be shown on your public prices page. It is sold at your practice, where the system counts the appointments down, and patients pay you directly.

Can initial consultations and follow-ups have different lengths?

Yes. Set them up as separate treatments with their own durations and prices. Booking only offers times long enough for the appointment chosen, and first visits are flagged.

Can we keep patient notes or meal plans in Velvet Lead?

It stores consultation notes and a medical summary, visible only to practitioners and admins. It doesn't store meal plans or food diaries, so keep those in the system you use today.

Will the assistant give patients diet advice?

No. It answers practical questions from your practice's own information, such as prices, appointment types and business hours. Health, medication and pregnancy questions are pointed to your practice.

Can patients reschedule a follow-up themselves?

Patients can cancel within your cancellation window using the private manage link in their confirmation, then book a new time. Your team can also reschedule appointments in the admin panel.

Does it work for online video consultations?

There are no built-in video calls. Velvet Lead is designed for one-to-one appointments at one location. If most of your work happens over video, talk to us on a demo first.

Features you'll use most

Related solutions

See a nutrition practice set up

Book a short demo. We'll show you an initial consult page, a follow-up booking and the reminder your patient receives before their check-in.

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