A med spa website clients can actually book on

A course of treatments is sold at your desk and counted down by the system: sessions used, sessions left, a canceled appointment giving its session back, and the price frozen at the sale so a rise later never changes what somebody already bought. See courses and packages.

Gift vouchers are sold at your desk or on your website through your spa's own Stripe account, and they are spendable across several visits rather than used up all at once. A treatment can also carry a deposit that clients pay on Stripe's secure page when they book, with the rest paid at the spa.

What Velvet Lead still doesn't do is memberships or recurring billing. A course is paid for once, not monthly. You can describe a membership program in your FAQs or on your pricing page so the assistant can explain it, but sign-ups and billing stay with the system you use today. If memberships are the center of your business model, tell us on the demo call so we can give you a straight answer before you commit.

Your injectors already write the product, lot number and dose onto every treatment record. Stock control uses that: where the product and batch match something your spa stocks, the level comes down by itself, and nothing is guessed at when it doesn't match.

Every movement is kept, so a level is a sum you can explain rather than a number somebody typed into a cell. One screen shows what is left, what is below its reorder level and what expires soon, which is a better place to find that out than with a client already in the chair.

Because batches are recorded on the treatment note, the awkward question about a particular lot has an answer that doesn't involve reading back through handwritten charts.

Vouchers sell around the holidays, and they bring you people who have never heard of your spa. Points do the opposite job: they are for the clients you already have, and they are optional and off until you switch them on.

Points are earned on completed visits only, so a no-show earns nothing, and a visit paid for by a course earns nothing extra because the course was already the discount. Every point in and out carries its reason, so your front desk can read a balance back rather than guessing at it.

Clients see their own appointments, what is left on a course, their points and their referral code on their own account page, signed in with a link emailed to the address you already write to. Nothing clinical appears on it, on purpose: a medical record is read with a provider, not alone on a phone.

Leads link to their bookings, so reports show leads, appointments, completed visits and revenue by lead source, campaign, service and provider, compared with the previous period. You can download the data as CSV for your agency.

For more on building the site itself, read our guide to medical spa website design how to track Instagram leads, what a med spa website costs, our local SEO plan for med spas and how to choose med spa booking software.

If your med spa leans toward medical aesthetics, see how consultations and gallery consent work for aesthetic clinics. If laser is your busiest service, the page for laser hair removal clinics covers courses of sessions and patch tests. US-specific details are on our USA page.