AI assistant
Patients ask about prices, aftercare or Saturday availability at midnight and get an answer from your own information. It shows real free times, and the patient books them on your booking page.
How much is laser for full legs? Anything on Saturday?
Booking page
Laser hair removal · full legs
Sat 20 · 11:30 AM · 60 min
Confirm bookingPatients think about treatments in the evening, on weekends and between other jobs. Your team works set hours.
A patient asks a short question late at night. By the morning reply, they have booked somewhere that answered first.
A chatbot trained on the whole internet can give a confident answer about a price or treatment your clinic doesn't offer.
Business hours, parking, downtime, how many sessions. Your team types the same answers again and again instead of looking after patients in front of them.
How it works
The assistant sits on your website and answers from what you have told it. When a patient wants a time, it checks your schedule.
They type in their own words, at any hour. “How long does laser take?” or “Is the consultation free?”
The reply comes from your treatments, prices, hours, team, offers, FAQs, cancellation policy and the documents you uploaded.
Asked about a day or time, it looks up actual free slots using the same rules as your booking page.
It offers a link to the booking page, where the patient reviews the details and confirms. Nothing is booked unless the patient confirms it.
How much is laser for full legs? Anything on Saturday?
Can I do it while pregnant?
The assistant is grounded in your clinic's own information. It doesn't guess what a typical clinic charges; it reads what you charge.
It draws on:
When a patient asks “Do you have anything for laser on Saturday?”, the assistant checks live availability and replies with times that are actually open, plus a link to book them.
It never books on its own. The patient chooses a time, reviews it and confirms on the online booking page. Your confirmation rules still apply.
New: booking can also be finished inside the chat. This is switched off unless your clinic asks for it. The patient still chooses the time and confirms it themselves.
The assistant knows today's date and your clinic's time zone. A patient of a clinic in Chicago asking about “tomorrow afternoon” gets Central Time.
That sounds small, but it is the difference between a useful answer and a confusing one.
The assistant doesn't give medical advice and doesn't diagnose. It answers practical questions about your clinic and its services.
Questions about pregnancy, medication or anything urgent are pointed to the clinic, or to emergency services when it sounds like an emergency. When the assistant doesn't know an answer, it offers a callback request, so a real person on your team follows up.
Callback requests land in your lead inbox with the rest of your inquiries.
When the assistant can't answer something, the question is logged. Your team reviews the list, adds an answer to your FAQs or uploads the right document, and the next patient gets a reply.
Over time, the gaps in your information show up in one place instead of being lost in chat history.
Rate limits and a daily limit stop anyone from flooding the assistant with messages. You can switch it off at any time from the admin panel, for example while you update prices.
For aesthetic clinics, the busy questions are usually price ranges, downtime and whether a consultation is needed first. The assistant answers from your treatment pages and sends suitable patients to book a consultation.
A dermatology clinic might upload aftercare sheets so patients can check instructions after a visit.
A weight loss clinic will get medication questions. Those go straight back to the clinic, which is exactly where they belong.
Example
Every answer comes from the clinic's own information. Medical questions go to the clinic, and patients always confirm bookings themselves.
Demo clinic assistant
Answers from the clinic's own information
Hi, do you have anything for laser hair removal on Saturday?
Yes, there are free times for laser hair removal this Saturday. You can pick one and confirm it on our booking page.
Is it safe if I'm pregnant?
I can't give medical advice, so please check with the clinic before booking. I can request a callback from our team if you'd like.
Yes please, a callback would be good.
Of course. Please add your name and number to the callback request, and someone from the clinic will call you back.
Honest limits
Clear boundaries make it safer for patients and easier for your team to trust.
FAQ
From your clinic's own information: treatments, prices, business hours, practitioners, current offers, FAQs, your cancellation policy and documents you upload such as price lists and aftercare sheets.
It can check live availability and share real free times with a link to book. It never books by itself: the patient confirms on your booking page. Booking inside the chat is a newer option that stays off unless your clinic switches it on.
No. It doesn't give medical advice. Questions about pregnancy, medication or emergencies are pointed to the clinic or to emergency services, and it offers a callback request when it doesn't know.
It offers the patient a callback request, and the question is logged so your team can add the answer to your FAQs or upload the right document.
Yes. You can switch it off any time from the admin panel and turn it back on when you're ready.
No. The assistant lives on your website. WhatsApp is used for booking confirmations and reminders, not for a chatbot or booking.
We load your treatments, prices and documents during setup. After launch, your team manages the assistant's settings and documents from the admin panel.
Book a demo and try the assistant on our demo clinic, including a question it shouldn't answer.