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For homeopathy clinics

A homeopathy clinic website built around consultations

Patients read about your consultations and fees, ask practical questions at any hour, and book a real free time with the homeopath they want to see.

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Assistant and booking · Demo clinic

Most homeopathy practices run on consultations. A new patient books a longer first appointment, then returns for shorter follow-ups spaced out over the following weeks or months. The practical work sits around those visits: answering fee questions, finding a time, and making sure people remember to come back.

Velvet Lead builds your homeopathy clinic website and sets up the booking, inquiries and reminders behind it. We keep to logistics. Your site describes what happens at a consultation in your own words, and neither the website copy we set up nor the AI assistant makes claims about what homeopathy can treat.

What slows a homeopathy practice down

  • “How much is the first visit?” with no reply

    Fee and timing questions arrive on WhatsApp and Facebook while the homeopath is with a patient. By the time someone replies that evening, the inquiry has gone cold.

  • First visits and follow-ups mixed up

    A new case needs far more time than a follow-up. When both are booked into the same fixed slot on paper, the schedule runs late or long consultations get squeezed.

  • Follow-ups that never get booked

    The patient leaves meaning to come back in a few weeks. Without a reminder or an easy way to pick a time, the follow-up slips and nobody on the team notices.

How Velvet Lead helps

How Velvet Lead supports your consultations

Everything is set up from the details you send us, and your team manages it afterward from one admin panel.

  • Separate first consultations and follow-ups

    Set up a first consultation and a follow-up as two treatments with their own length, fee and clean-up time. Patients choose the right one, and first visits are flagged so your team can prepare.

    Online booking: how it works

  • Practical answers at night

    The AI assistant answers from your own fees, business hours, homeopath profiles and FAQs. Ask it “Is Dr. Farah in on Thursday evening?” and it checks real free times and shares a link to book. It does not give medical advice or recommend remedies.

    AI assistant: how it works

  • Opt-in WhatsApp reminders

    Patients who opt in when they book receive confirmations and reminders on WhatsApp through official Meta templates. Everyone gets email. Reminders go only to confirmed appointments.

    WhatsApp reminders: how it works

  • A consultation request page

    Some patients want to talk before committing to a time. The consultation request page captures their details in your lead inbox, where you can assign a follow-up date and see whether they went on to book.

    Lead inbox: how it works

Example

Example: a first consultation page

Each appointment type gets its own page on your website. This is an illustrative layout only. Your homeopaths write the real description, and the page should describe the appointment, not promise an outcome.

Example treatment page · illustrative wording
Bookable online

Consultations

First homeopathic consultation (example)

Staff wording on your site: practitioner

Price
Your consultation fee, or “price at consultation” if it varies
Duration
Set by your clinic, for example 60 minutes
Downtime
Written by your clinic, for example “none; this is a conversation”
How long results last
Written by your clinic, for example “not applicable; discussed with your homeopath”
Recommended sessions
Your usual pattern, for example “a first consultation, then follow-ups your homeopath suggests”
Aftercare
Your practical notes, for example what to bring to a follow-up
Not suitable for
Your own guidance, reviewed by your practitioners, including when a patient should see a medical doctor
Minimum age
Set by your clinic, for example “children seen with a parent or guardian”
An example of the fields shown on a treatment page. Wording is illustrative, not a real clinic's information.

AI assistant

Questions patients ask the assistant

These are the everyday questions it handles from your information. Anything clinical is sent back to your team, and anything it can't answer is logged so you can add the answer.

  • What is the fee for a first consultation?
  • How long is a follow-up appointment?
  • Can I bring my child to see the homeopath?
  • Is there a free slot on Saturday morning?
  • Which homeopath is available this week?
  • What is your cancellation policy?

Demo clinic assistant

Answers from the clinic's own information

Example conversation
  1. Patient:

    Can I book a follow-up for next Tuesday afternoon?

  2. Assistant:

    There are free follow-up times next Tuesday afternoon. Choose one and confirm your details on the booking page.

    • 2:00 PM
    • 3:30 PM
    • 4:45 PM
  3. Patient:

    Should I stop my blood pressure tablets while I'm seeing you?

  4. Assistant:

    I can't advise on medication. Please speak to the doctor who prescribed it, and I can request a callback from the clinic if you'd like to discuss your appointment.

An illustrative exchange with a demo clinic's assistant. Names, times and wording are examples.

Settings

Settings homeopathy clinics often choose

You decide these during setup. The site and booking flow then follow them.

Staff wording

Practitioners, or doctors if your homeopaths hold that title

The site uses one term throughout. Each appointment page can still name the practitioner title as homeopath.

Free consultations

Off, or on if you offer a free introductory call

The site wording changes to match, so patients are never surprised by a fee.

Confirmation mode

Manual while you settle in, instant later

Manual lets you check each new case before confirming. Unconfirmed requests expire automatically, and the patient is told.

WhatsApp reminders

On, for patients who opt in

Many patients already message clinics on WhatsApp, so a reminder there is easy to notice.

How far ahead people can book

Far enough to cover your usual follow-up gap

Patients can book the next visit before they leave, instead of trying to remember later.

Keeping the schedule realistic

A long first consultation followed by two short follow-ups is hard to fit into a schedule without gaps. Online booking only offers times that genuinely fit, counting each practitioner's working hours, time off, appointment length and the clean-up time you set between patients.

Front desk staff can add phone and walk-in bookings from the admin panel, so the same schedule covers every route in. Patients get a private manage link to cancel within your cancellation window, which frees the slot for someone else.

Seeing which inquiries became patients

Inquiries from the contact form, consultation requests, the assistant, WhatsApp, social media messages, referrals and walk-ins all land in one lead inbox. Each lead links to its bookings, so you can see who came in for a first consultation and who didn't.

Your reports show appointments, completed visits, cancellations and no-shows by practitioner and by appointment type, compared with the previous period.

What we keep out of your website

We don't write claims about conditions or outcomes, and the AI assistant is set up to stay practical. Questions about pregnancy, medication or emergencies are pointed to the clinic or to emergency services.

Velvet Lead includes consultation notes, where your history and assessment can be recorded, and a medical summary that carries over between visits. It has no prescribing, so remedy prescriptions stay in the tools you already use.

Built for US clinics

In the USA, fees show in USD, your time zone includes daylight saving time, and your contact details invite patients to call. Patients get email, plus opt-in WhatsApp reminders.

Honest fit

Is Velvet Lead a good fit for your practice?

Right for you if…

  • Patients book one-to-one consultations with a homeopath
  • You work from one clinic location
  • You want first consultations and follow-ups bookable on your own website
  • Your inquiries arrive through WhatsApp, social media, referrals and phone calls

Not right yet if…

  • You need to take full consultation fees online (online payment is limited to booking deposits and gift vouchers)
  • You want to sell or ship remedies through the website
  • You want the website to run in Spanish as well as English

FAQ

Homeopathy clinics: common questions

Can first consultations and follow-ups have different lengths?

Yes. Each is set up as its own appointment type with its own duration, fee and clean-up time, and availability is calculated separately for each.

Will the assistant recommend remedies to patients?

No. It answers practical questions from your clinic's information, such as fees, hours and availability. It gives no medical advice and points clinical questions back to your team.

Will you write claims about what homeopathy treats?

No. Your appointment pages describe what happens at a consultation. Any wording about conditions is your clinic's responsibility, and we recommend keeping it factual.

Do patients have to use WhatsApp?

No. WhatsApp confirmations and reminders only go to patients who opt in when they book. Everyone receives email confirmations and reminders.

Can patients book online and pay the fee at the same time?

A deposit, yes, through your clinic's own Stripe account; the rest is paid at the clinic.

Can we store case histories in Velvet Lead?

It stores consultation notes and a medical summary for each patient, visible only to practitioners and admins. It has no prescribing, so remedy prescriptions stay in your existing system.

Features you'll use most

Related solutions

See a homeopathy schedule in action

Book a 15-minute demo. We'll show a first consultation booked online, a follow-up reminder and a fee question answered from the clinic's own information.

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